COMMUNICATION, EDUCATION, AND ENGAGEMENT: KEYS TO ADVANCING DENTISTRY AND DENTAL LABORATORY (PART 1)

Building trusting relationships with patients and partners at dental clinics through high levels of communication is key not only to patient loyalty but also to providing the highest level of dental care. This requires a commitment to the quality of prosthetic products and, most challenging in dental practice, a commitment to time.

Time to self-educate on the latest evidence-based techniques, materials, and methods. Time to build relationships with patients and professional partners, and time to understand how to effectively communicate with both.

Consulting with Dentists to Understand Patient Needs and Develop Comprehensive Plans

Most patients expect that the dentist will only need to replace a crown to create a more aesthetic smile. However, for knowledgeable clinicians, an examination may reveal additional underlying aesthetic issues that cannot be resolved with a simple crown replacement. It is essential to align information and communication between the dentist, the patient, and the technician to develop a specific plan, creating opportunities to educate and encourage patients to consider a more comprehensive treatment plan.

The Power of Digital Photography

When the patient returns for a second appointment, a complete set of clinical digital photos of the oral condition is taken with a mirror and a black background placed behind the patient. The purpose of the photographic documentation is to capture the dynamics of the current smile for thorough analysis and to identify any challenges that may affect the treatment plan.

These photos also serve as an important communication tool for the dental lab.

Smile Design in Patient Treatment Consultations

Coordinate with the dental lab to design the smile and treatment approach. Use specialized software to analyze and present findings to the patient, along with specific treatment directions.

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